A proper farewell.
Not disposal.
We help Auckland families, homeowners, executors, and property professionals with estate clearance, decluttering, downsizing, pre-sale home clearing, abandoned tenancy clearances, and respectful removal of unwanted household items.
Whether you are preparing a home for sale, helping a parent downsize, clearing a loved one’s estate, or managing a property transition, we provide a calm, practical, and respectful service from start to finish.
Professional Clearance
Handled with respect and care throughout, at the pace that works for your timeline.
Secular Farewell
A quiet moment of acknowledgement. Items photographed with care, family given space and recognition.
Ceremonial Karakia Farewell
Where appropriate and available, we can help coordinate a ceremonial karakia with a kaumātua or cultural representative.
Clearing a home is one of the hardest things a family can face.
We make it easier.
Home & Heart Clearance is a specialist estate and property clearance service for the whole Auckland community. We serve families navigating deceased estates, abandoned tenancies, and property transitions with cross-cultural understanding around family, belongings, and final transitions.
Founded by Ken, a second-generation Japanese New Zealander with 15 years living and working across New Zealand, Japan, and the wider Asia-Pacific, Home & Heart brings a depth of cross-cultural understanding that sets it apart from general clearance operators. Every job - large or small - is approached with the same care.
Your choice, always
Items are handled with care and respect throughout the entire process. No ceremony, no delay. Proceeds at H&H's standard service pace.
For families who want a moment of acknowledgement without ceremony or religion. Our team sets aside significant items, photographs each one with care.
We can help coordinate a ceremonial karakia with a kaumātua or cultural representative before clearance begins where appropriate and available.
Deceased Estates
Full-day dedicated clearances with item-by-item family confirmation, aftercare reporting, and full auction house coordination.
Abandoned Tenancies
Fast, professional clearance for property managers. Void-period turnarounds handled efficiently.
Small Salvage & Pickups
Where your items have resale value, a salvage offset may reduce your pickup fee. We route salvageable goods through auction and charity networks.
Simple, transparent, from first call to final report.
Initial Consultation
We conduct a conversation by phone or in person. We document the family's wishes, identify items of sentimental value, and confirm your farewell preference.
On-Site Assessment & Quote
We visit the property in person, photograph systematically, assess volume and access conditions, and issue a formal written quote. 500kg disposal cap.
Clearance Day
If ceremonial karakia has been arranged, the kaumātua or appropriate cultural representative may lead karakia before clearance begins. We handle reselling, donating and disposal.
Aftercare Report
Within 30 business days, you receive a written summary of what was kept, consigned to auction, donated, and disposed of.
A trusted referral partner for Auckland's property professionals.
We work directly with estate lawyers, property managers, and retirement villages who need reliable, culturally sensitive clearance for their clients.
Estate Lawyers & Probate Specialists
We strive to maintain high service standards and we provide the documentation your clients' estates require.
Property Management Firms
For abandoned tenancies and void-period clearances. We work to your timeline.
Retirement Villages
Compassionate, discreet clearances for residents transitioning to care.
Landfill is always the last resort.
We believe a clearance that sends everything to landfill is a clearance done badly. Salvageable goods have real value.
We route items through a four-tier hierarchy designed to extract maximum value from what you leave behind.
Specialist Auction Houses
Fine jewellery, art, antiques, designer furniture - consigned to auction houses.
General Auction Houses
Quality furniture, working whiteware, tools, homewares.
Charity & Community
Clothing, kitchenware, and usable goods donated to hospice, refugee support houses.
Responsible Disposal
Only what truly cannot be reused. Licensed transfer station disposal with full weight documentation.
Transparent, six-class pricing.
Every clearance is quoted in writing before work begins. Prices exclude GST. Quotes include disposal allowance up to 500kg.
Salvage Pickup
Single staff, single vehicle collection.
Basic Clearance
Suitable for 1 room or a standard garage.
Mid Clearance
Suitable for a 2–3 room property.
Large Clearance
Suitable for a 3–4 room property.
Estate — Standard
Whole property clearance, 3–4 bedrooms.
Estate — Complex
4–5+ bedrooms or heavy load properties.
Add-On Services
Additional services are offered during the quoting phase and confirmed in writing before any work commences.
- Ceremonial karakia coordination$450
- Hoarding / complexity (Biohazard or extreme clutter)$300
- Rush booking (< 5 business days notice)$250
- Multi-storey / no lift$150
- Photography package (Full item documentation)$150
- Extended area (> 20 km from CBD)$120
Salvage Offset
We work to offset your clearance costs through our salvage network.
Where a pre-job salvage assessment is conducted, a credit of up to $600 may be applied to your quoted clearance fee.
We're here. Let's talk.
For a smooth and transparent process, we recommend using our quick booking system. If you need a sensitive conversation first, our direct lines are always open.